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Step-by-step guide on how to make an enquiry via Digital Post on from e-Boks.

Log on with your NemID and do as follows:

Scroll down to the bottom of the site and choose “Sprog/Language: English”

  • Choose the tab ”Show my mail in folders”
  • Choose ”Write new mail”
  • In the space ”To” click on ”Select recipient”
  • Under ”Or find via category” choose ”Public authorities/State” in the drop down-menu and click on the magnifier
  • Click on the arrow > by ”Styrelsen for Institutioner og Uddannelsesstøtte”
  • Click on the arrow > by ”Statens Uddannelsesstøtte (SU)”
  • Choose the relevant subtopic in the menu which opens underneath: If your are a foreign citizen choose "Foreign citizens SU". If your enquiry regards studies in Denmark choose "SU (Statens Uddannelsesstøtte)", if it regards studies abroad choose "SU i udlandet"
  • Specify what your enquiry relates to, in the drop down-menu that appears.
  • If the nature of your enquiry requires you to upload any documents, click on the paper clip icon.
  • Fill in "Social Security number" and "Name"
  • When you have drawn up your mail, click “Send”

It is possible to upload up to 4 MB pr. mail.