Step-by-step guide on how to make an enquiry via Digital Post on borger.dk/ from e-Boks.
Log on with your NemID and do as follows:
Scroll down to the bottom of the site and choose “Sprog/Language: English”
- Choose the tab ”Show my mail in folders”
- Choose ”Write new mail”
- In the space ”To” click on ”Select recipient”
- Under ”Or find via category” choose ”Public authorities/State” in the drop down-menu and click on the magnifier
- Click on the arrow > by ”Styrelsen for Institutioner og Uddannelsesstøtte”
- Click on the arrow > by ”Statens Uddannelsesstøtte (SU)”
- Choose the relevant subtopic in the menu which opens underneath: If your are a foreign citizen choose "Foreign citizens SU". If your enquiry regards studies in Denmark choose "SU (Statens Uddannelsesstøtte)", if it regards studies abroad choose "SU i udlandet"
- Specify what your enquiry relates to, in the drop down-menu that appears.
- If the nature of your enquiry requires you to upload any documents, click on the paper clip icon.
- Fill in "Social Security number" and "Name"
- When you have drawn up your mail, click “Send”
It is possible to upload up to 4 MB pr. mail.